For some people visiting a Chiropractor for the first time or seeing a different one is a walk in the park and for others, it's a daunting prospect. I was 14 years old when I first went to see a Chiropractor, and all I wanted to know was: 'is this guy going to see me in my pants!?'
Find the answer to this and many other FAQS below!
How do I get there?
If you are coming by tube to Old Street Station then take Exit 1 towards City Road (not exit 4 as google maps say!)
As you walk down the road towards City Road take a right in front of the Three Crowns pub (the green metro tiled one). You’ll see a big building in front of you with WeWork written down the side, walk towards that and you’ll see double doors that have ‘do what you love’ written above them - please come on in! (It doesn’t look like a normal Chiropractic office. )
What do I do when I get there?
As you come into the building you’ll see some security gates and a front desk on the left - You’ll need to sign in to see us on the iPad - To do this - Search for Elizabeth James, the iPad will ask for your name and will take a photo of you - This will then ping us a notification that you’re in the building so we can come and find you when we’re ready (we’ll know who you are as we’ve just been sent the picture of you). Please, please, please go wild and help yourself to teas & coffees from the machine or better yet grab a coffee from our Barista - it’s all free!
Is there bike storage?
Yes, you can lock your bike up directly outside the building, to the left of the entrance OR there is more secure bike storage downstairs in the building, just come into the reception area and ask for a key fob and they’ll explain where to go.
How long before my scheduled visit do I need to arrive?
Aim to get there at least 5 minutes before your scheduled visit time. We have a complimentary in-house Barista, plus free tea and coffee from the machines so help yourself - come early and unwind! We understand that tubes get delayed and buses can grind to halt but please aim to arrive with plenty of time and let us know via WhatsApp on - 02081 917 987 - if you’re running late. However, if you’re running more than 10 minutes late it might be that we have to reschedule.
Can I bring someone with me?
Absolutely, we love it when our practice members bring significant others, family, friends, colleagues, babies, kids or dogs with them – in fact, we encourage it!
What do I need to wear to the Chiropractor?
Whatever you like! We’re not the judgemental type! We don’t need you to take any clothes off and don’t worry there are no dodgy hospital gowns involved. We simply ask you to take your shoes, belts, jewellery, and any heavy coats or jumpers off. Loose-fitting clothes are easier to work around, but not essential. We also have blankets in our offices, in case you’re in a short skirt and would like it to feel a little more comfortable.
What if Chiropractic isn’t for me?
If we don’t feel that you need to see a Chiropractor and that you you’d be better suited to a different method of care or practitioner, we will refer you to the appropriate person. We have worked really hard to create fantastic referral schemes with local physiotherapists, x-ray & MRI facilities.
What will happen during my Chiropractor visit?
During your first visit we’ll have a chat to find out what has brought you to see us – are you wanting to work on your overall health and vitality? Are you in pain? Are you training for a marathon? Do you want to work on your posture? Do you want to play with your kids without worrying about your low back…? We’ve found over the years that the list of reasons people seek our help is endless!
We’ll then go through your past medical history, find out about your daily routine, any accidents or falls, any medications you might be taking, exercise, diet, sleep – all of this helps us build a picture of your overall health, and will influence your personal care journey with us. Next, we’ll do a physical exam, don’t worry it’s nothing invasive. We look at your posture, carry out orthopaedic and neurological tests, palpate your spine, and we feel and test for tight or weak muscles.
Once we’ve done all of this, we’ll have all the info we need to go away and write up your case and put a plan of action in place.
Will I get adjusted on my first visit?
Not usually. If you are in very acute pain it might be that the Chiropractor is able to give you some relief but it’s preferential to wait until we have written up your case fully, looked over our notes and put a proper plan in place for your care journey with us. We like to start your care as soon as possible, but sometimes that’s not always possible. There might be further tests we might need to do before starting care, for example, blood tests, x-ray or MRI. This will always be discussed with you during your first visit.
Do I need to have x-ray or MRI’s?
Not necessarily. We don’t have on-site x-ray facilities, but we work closely with a centre in central London who will carry out x-ray or an MRI if needed. If you have a copy of previous x-rays, MRI’s, Chiropractic reports, blood test etc then feel free to bring those with you, or better yet email them ahead of your first visit to -hello@hapticchiropractors.com.
How long does it take?
We are conscious of your time and how busy London life can be so we aim to keep things concise and focused during your first visit. We try and keep the first visit to half an hour. Occasionally the first visit may take a little longer so allow 45 minutes to be on the safe side!
Why do I need to fill out a form before?
We ask all new practice members to fill out our form before coming to see us. Please do not leave this until the day of your visit. The form should only take between 5 - 10 minutes. Get your self a tea (or a beer!) and spend time giving us as much information as possible. Before we created this form we found that people would often miss out info or forget things when we went through all of these questions face to face. So we’ve spent time creating this form allowing you the headspace to go through things at your own pace. We want to make sure that you get the most out of your visits and by answering these questions beforehand we know what to focus on when you’re with us.
Is there a cancellation fee?
We’re a pretty understanding bunch and we appreciate that sometimes life gets in the way and plans have to change! (It’s London after all - it’s bound to happen). We do ask that you let us know within 24 hours if you need to cancel or amend your booking. This is so that other people in need get the opportunity to come and see us. If you do not cancel within 24-hours or do not show up then we will charge 50% (50% of this then goes to charity). Our time is very precious, as we’re sure yours is too!
I hope that's answered any questions you might have had, no worries if not please give us a call, WhatsApp or drop us an email and we’ll get back to you as soon as we can.
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